RETURN AND EXCHANGE POLICY

Thank you for shopping at www.hifiresume.com

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.

The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from www.hifiresume.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY

As we do not sell any physical product we do not take returns. and We do not return all our PDF Product Files.

REFUND POLICY

In order to be eligible for a refund, the Refund request should be made on the same date of your purchase. If the product you have initiated the Refund after 24 hours have passed, you will not be eligible for a refund.

• If the transaction fails and the amount is deducted, it will be refunded as per payment gateway refund policy.
• Payment will be refunded if the file is not downloaded successfully due to our server problem, or if the download file is blank.
• Refund will be given if the HiFi Resume server fails to download.
• To be refunded, you will need to provide proof of debit of your payment.
• Refund request should be made on the same date of payment.

• We will not refund until a documented refund request is raised on our website.
• Once you download the file, it will not be refunded for any reason.
• If there is no server or internet problem while downloading the file, no refund will be given.
• No refund will be given if the download of the file on your device is interrupted by other services and the download is not completed.
• Once the server sends the email or the file is downloaded, you are not eligible for a refund.
• Refunds apply only for amounts greater than ₹10.

RE-DOWNLOAD POLICY

In order to be eligible for a Re-Download, the Re-Download request should be made on the same date of your purchase. If the product you have initiated the Re-Download after 24 hours have passed, you will not be eligible for a Re-Download.

• After the payment is successful, if the download is not possible due to HiFi Resume server problem, it can be Re-downloaded again.
• Request for re-download should be raised on the same day with Payment proof.
• To be Re-Download, you will need to provide proof of debit of your payment.

• We will not allow a Re-Download until a documented Re-Download request is raised on our website.
• Once downloaded, there is no chance to download again.
• If the download is blocked on your device due to a pop-up or something else, you will not be allowed to download again.
• If the download is interrupted due to internet or other reasons during the download, there will be no chance to download again.

Warning

Once downloaded, no request can be raised for refund or re-download. Fake requests cannot be raised. If fake requests are raised and bad words are used in remarks, the refund and re-download request will be blocked. Legal action may be taken against you.

Aside from these conditions, there are items that can be returned but are not refundable as stated in the following:

Unfortunately, products that were marked as Bundled when purchased are not allowed to be Returned or Exchanged.

HOW TO RAISE THE REQUEST

Check your details after entering the transaction number on the link click here or go to Service->Request. Then select the request type and write your problem in remarks and submit the request. A request number will be generated, which you can track through that number. click here to track your request.

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, please do not hesitate to contact us through our:

Email Address: ccare@hifiresume.com

You will be updated on your Return Status through your EMAIL, provided that contact information is recorded with us.